The ghortin.com website is the property of SC Ghortin SRL, with registered office in Onesti, Bacau county, registered at the Trade Register under No. J4/1048/2021, CUI 44417124.
Ghortin SRL, as a personal data operator, processes data exclusively for the purpose of providing the ghortin.com online store service and for its direct marketing. We are committed to treating the security of your data with due care, thus taking all necessary and proportionate technical and organizational measures. We will not share your data with third parties unless necessary to provide you with our services.
What data do we process and why?
We need your personal data to provide you with our website experience.
• Your IP address: logs containing the association between your IP address and the activities carried out on the site are used in the legitimate interest to protect us against attacks, but also to help us better understand how the site is used and how we can improve, through statistical analysis.
• Your email address – to be able to send you messages related to the status of the order;
• Your phone number – to be able to contact you as quickly as possible if we need additional information related to your order;
• The recipient’s name and delivery address – so that the products are delivered safely;
•Recipient’s phone number – because the courier may want to contact the recipient by phone at the time of delivery;
• Your gift message – optional, because we want to offer a personalized experience;
We do not and cannot obtain your card details when you choose this payment option;
Only with your explicit consent, our newsletter will reach you. For this, we collect and process:
Your email address;
The date, time and method (for example, you can sign up through the function on the website or when placing the order, on the checkout page) by which you gave your consent to sign up for the newsletter.
How do we process your personal data and how long do we keep it?
Your personal data is processed safely within the Ghortin systems that use the hosting services of Awesome Projects SRL. Their storage period depends on the purpose of the processing, as follows:
• Your IP address within Ghortin logs of site activity: 30 days;
• Cookies for the operation of the online store: 90 days;
• All data related to orders placed, including details of card transactions: 10 years;
• Details related to signing up for the newsletter: indefinitely during the validity of the agreement, to be deleted 15 days after its revocation;
• Emails and messages sent through the contact form: 2 years.
We never create profiles or make automated individual decisions.
Who do we share your personal data with?
In order to offer you a pleasant experience on the site, as well as to honor the orders placed, we need the services of third parties. If they do not operate in the European Union, in order to provide a level of security of your data at least equivalent to that regulated in the EU, we ensure that they are certified in accordance with the Privacy Shield Frameworks.
We use Google Analytics services to better understand how the Ghortin website is used by its users. They use third-party cookies, which are stored for 26 months. We do not hand over any other personal data to them.
The data required for deliveries are provided to the courier company, we have a contract with Dynamic Parcel Distribution S.A. (DPD), occasionally we may work with other courier companies.
To send newsletters, we use Mailchimp services, provided by Rocket Science Group, LLC. Your email address will be processed by them only if you have given your consent to receive newsletters and the processing will stop when it is revoked.
We use the accounting services of third parties, and the invoicing data for fulfilled orders is given to them and kept for 10 years, according to the law.
What are your rights?
In accordance with current legislation, you have the following rights regarding your personal data:
The right to information – this page and the Ghortin service terms and conditions provide all information related to the processing of your data. If you have any questions, you can contact us at email@example.com
The right to access – you can always find out what data we process.
The right to rectification – if you have reason to believe that the data we process is not correct, please contact us.
The right to erasure – you can ask us to erase your personal data, citing a valid reason.
The right to restrict processing – you can ask us to temporarily stop processing your data until another request is finalized.
The right to object to processing – you can ask us not to process your personal data in a certain way, based on a valid reason. If it is direct marketing, you can make this request at any time, without citing any reason.
The right not to be subject to an automated individual decision – we never make automated individual decisions.
The right to data portability – this right is not applicable to Ghortin services Current legislation may take precedence over these rights. Thus, we have to maintain the billing data for orders fulfilled for 10 years, which means that the rights to rectification, erasure, or opposition to the processing in their case cannot be applied. Ghortin does not have a designated Data Protection Officer (DPO), but to exercise any of these rights or for any other concerns, please contact us at firstname.lastname@example.org and we will provide you with all the necessary information. You can also contact the National Supervisory Authority for the Processing of Personal Data at dataprotection.ro, where you can also submit complaints about personal data processing activities.
In order to bring you news related to the Ghortin store, we can send you, only with your explicit consent, our email newsletter messages – we never send unsolicited messages (spam). You can unsubscribe from it at any time, thereby revoking your previously given consent, by following the instructions in the footer of each message. As we do not send these emails often, if you wish to unsubscribe before receiving the next message, you can do so by writing to us at email@example.com
Cookie that identifies the session of a registered or unregistered user, necessary for the functionality of the site (for example, for the record of the shopping cart);
Cookies for the analysis of traffic on the site, of the traffic log type, by third parties Google (for Google Analytics).
We are here for any other information: firstname.lastname@example.orgI